SERVICE CONCEPT

服務理(lǐ)念



提倡服務的全程化和全員(yuán)化,将服務理(lǐ)念和服務意識貫徹到每一個員(yuán)工(gōng)的心中,通過專業化的售前服務,與客戶一體(tǐ)的售中服務,幫助客戶排除故障及解決問(wèn)題的售後服務等全程服務體(tǐ)系,确保服務過程的完美質量,提高企業的競争力。公司有專職的客戶服務部,另五大(dà)職能部門(mén)配合客服部,其中包括信息部、訂單部爲不同的客戶解決不同的問(wèn)題;客戶服務部還(hái)具備專業的知識庫和專業技術(shù)人(rén)員(yuán),可(kě)及時回答客戶的問(wèn)題;

全力構造“直接反饋、同步響應、系統聯動”的客戶服務系統,各一線人(rén)員(yuán)及時将客戶的問(wèn)題即時傳輸給公司相(xiàng)關部門(mén),各部門(mén)同時啓動支持解決程序,并在充分(fēn)溝通的基礎上,第一時間制定整體(tǐ)解決方案,以最快(kuài)的速度解決問(wèn)題。

目前,公司在全國(guó)的各省市自(zì)治區均配備了專業的售後服務人(rén)員(yuán),對所有産品在全國(guó)範圍内提供售後聯保服務,讓各地用戶放(fàng)心地享受到後期服務,保證将客戶意見(jiàn)、故障報修等情況在第一時間内反饋到公司客戶服務部。


SERVICE SYSTEM

服務系統



提倡服務的全程化和全員(yuán)化,将服務理(lǐ)念和服務意識貫徹到每一個員(yuán)工(gōng)的心中,通過專業化的售前服務,與客戶一體(tǐ)的售中服務,幫助客戶排除故障及解決問(wèn)題的售後服務等全程服務體(tǐ)系,确保服務過程的完美質量,提高企業的競争力。公司有專職的客戶服務部,另五大(dà)職能部門(mén)配合客服部,其中包括信息部、訂單部爲不同的客戶解決不同的問(wèn)題;客戶服務部還(hái)具備專業的知識庫和專業技術(shù)人(rén)員(yuán),可(kě)及時回答客戶的問(wèn)題;

全力構造“直接反饋、同步響應、系統聯動”的客戶服務系統,各一線人(rén)員(yuán)及時将客戶的問(wèn)題即時傳輸給公司相(xiàng)關部門(mén),各部門(mén)同時啓動支持解決程序,并在充分(fēn)溝通的基礎上,第一時間制定整體(tǐ)解決方案,以最快(kuài)的速度解決問(wèn)題。

目前,公司在全國(guó)的各省市自(zì)治區均配備了專業的售後服務人(rén)員(yuán),對所有産品在全國(guó)範圍内提供售後聯保服務,讓各地用戶放(fàng)心地享受到後期服務,保證将客戶意見(jiàn)、故障報修等情況在第一時間内反饋到公司客戶服務部。


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久經驗證的天然抗衰老護理(lǐ)方法

作(zuò)者:法蘭美化妝品 浏覽: 發表時間:2022-10-10 00:00:00

Our skin changes with age : it becomes more fragile, drier, duller and loses suppleness. Mature skin requires treatments different from those used on younger skins and day creams should be chosen accordingly. But don't worry - our guide will show you the way.[Translation]

TIP[TRANSLATION]
1

What mature skin needs[Translation]

Everyone ages at a different rate: some people age faster due to genetic factors, while others due to excessive sun exposure, a bad diet or smoking. However, towards the age of 50, we're all left with deeper lines, as the skin's cell renewal begins to slow down. Wrinkles deepen around the forehead and eyes, laughter lines appear around the mouth and age-related liver spots become more apparent. Throw in a menopause-related drop in oestrogen, which causes collagen and elastin production to decrease, and our skin is left in a fragile state.  And at this point in our lives, our skin has different needs to what it did when we were in our 20s ; it needs to be hydrated to replenish the hydrolipidic film, the cell renewal process needs helping along, while the collagen production also needs encouraging. 
[Translation]

TIP[TRANSLATION]
2

Anti-ageing day cream[Translation]

To turn back the clock in our fight against sagging skin, we need to use a treatment that both repairs damage and offers anti-ageing action. Mature skin needs a day cream that moisturises, helps improve the definition of our facial contours, increases the skin's elasticity and brightens the complexion. Most anti-aging face creams have a high lipid content, which will nourish and replenish the epidermis. Look out for ingredients such as hyaluronic acid, which retains moisture in the skin, vitamin C to help fade any hyperpigmentation, and retinol to increase cell production. A nourishing and moisturising day cream should be applied to the face, neck and cleavage on a daily basis. 
[Translation]

TIP[TRANSLATION]
3

Specific day care[Translation]

Look out for a day cream with a built-in SPF to help prevent sun damage that could further age your skin. If your cream doesn't contain sun protection, be sure to apply it separately, afterwards. Equally, consider using a serum before applying your day cream to encourage your skin to synthesise collagen and elastin ; the two proteins found in abundance in younger skin; and work as a pre-emptive strike against the effects of ageing. A specific night cream will help to repair your skin while you sleep. Night creams are often much richer than day creams, with deeply nourishing and restorative ingredients. Massage one into your face before bedtime, let it work its magic, and by morning your skin should be much softer and hydrated.[Translation]


久經驗證的天然抗衰老護理(lǐ)方法
冬季,室外寒風(fēng)冷(lěng)冽,室内溫暖幹燥,肌膚容易受到損傷。 肌膚表皮感覺緊繃、幹燥并泛紅(hóng)
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